The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA). It also addresses the export of personal data outside the EU and EEA areas. The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.
We value your trust in us to use and store your information using email, telecommunications, hard copy and databases. We will never sell or pass on your information to a third party without your prior permission.
How we collect information about you
We collect personal information from you, for example when you enquire about our services or make arrangements with us and also when you complete transactions or agreements with us.
How we keep your information safe
We keep our computers, files and building secure. When you contact us to ask about your information, we may ask you to identify yourself. This is to help protect your information.
How long we keep your information
We will hold your information while you are a customer/client and for a period of time after that. We do not hold it for longer than necessary.
Your personal information rights
You can exercise your rights by contacting us in writing, email or telephone.
Making a complaint
If you have a complaint about the use of your personal information, please let us know. This will give us the opportunity to put things right as quickly as possible – please contact us as above.
You can also contact the Information Commissioners Office at https://ico.org.uk